Non-Discrimination Notice
After Action by AM Healthcare
Website: https://afteraction.care
Last Updated: May 19, 2026
After Action is committed to providing a respectful, clinically appropriate, and welcoming environment for first responders and related service communities seeking behavioral health, mental health, substance use disorder, detox, and recovery support services.
After Action complies with applicable federal and state civil rights laws. We do not unlawfully discriminate, exclude people, or treat people less favorably because of race, color, national origin, primary language, age, disability, sex, religion, ancestry, ethnic group identification, medical condition, genetic information, marital status, citizenship, immigration status, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related condition, or any other characteristic protected by applicable law.
This commitment applies to admissions, access to services, treatment, care coordination, discharge planning, referrals, communications, website access, facility access, and participation in our programs and activities.
After Action is a specialized program designed for first responders. Within the scope of our mission and the services we offer, we apply eligibility, clinical, safety, and program criteria consistently and in accordance with applicable law.
Free language assistance
After Action provides free language assistance services to people whose primary language is not English or who have limited English proficiency, when needed to help them access and understand our services.
Language assistance may include:
- Qualified interpreters.
- Translation or explanation of important written information.
- Assistance communicating with admissions, clinical, administrative, or care team members.
You do not have to provide your own interpreter. We will not require you to use a family member, friend, coworker, supervisor, or minor child as an interpreter except in limited emergency circumstances allowed by law.
Free disability aids and communication services
After Action provides free aids, services, and reasonable modifications for people with disabilities when needed to communicate effectively and access our services.
These may include:
- Qualified sign language interpreters.
- Video remote interpreting, when appropriate.
- Written information in alternate formats, such as large print, audio, accessible electronic formats, or other formats.
- Assistance with website access, forms, admissions communications, and program-related information.
- Reasonable modifications to policies, practices, or procedures when needed for equal access, unless doing so would fundamentally alter the program or create an undue burden under applicable law.
Gender-specific programming and placement
After Action offers gender-specific programming and facility options. We handle placement and participation respectfully and confidentially, using clinical judgment, safety considerations, privacy needs, individual circumstances, and applicable federal and California law.
If you have questions or concerns about placement, privacy, accommodations, or participation in a gender-specific program, contact us so we can discuss your needs confidentially.
How to request help
If you need language assistance, disability-related assistance, an alternate format, a reasonable modification, or help accessing any After Action service or website feature, please contact us:
Civil Rights Coordinator or Designated Non-Discrimination Contact
After Action by AM Healthcare
19270 Calahan St
Northridge, CA 91324
Phone: 866-645-5672
California Relay Service: 711
Email: arthur@afteraction.care
Website: https://afteraction.care
For your privacy, please do not send sensitive health information, medical details, insurance information, or urgent treatment needs by standard email. If your request is urgent or confidential, please call us at (866) 503-8522.
How to file a grievance with After Action
If you believe After Action has failed to provide language assistance, disability-related assistance, an alternate format, or a reasonable modification, or if you believe we have discriminated in another way, you may file a grievance with us.
You may file a grievance by phone, email, or mail using the contact information above. Please include:
- Your name and contact information.
- The date of the concern, if known.
- A description of what happened.
- The service, program, website page, or facility involved.
- The help or resolution you are requesting.
We will review grievances promptly and will not retaliate against anyone for filing a grievance, making a complaint, requesting assistance, or participating in an investigation.
Filing a complaint with the U.S. Department of Health and Human Services
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, if you believe you have been discriminated against in a health care or social service program because of race, color, national origin, disability, age, sex, religion, or another protected characteristic under laws enforced by HHS. Complaints generally must be filed within 180 days of when you knew of the act or omission.
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W., Room 509F
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697
Complaint Portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Complaint Information: https://www.hhs.gov/civil-rights/filing-a-complaint/index.html
No retaliation
After Action will not intimidate, threaten, coerce, discriminate against, or retaliate against any person for exercising civil rights, requesting assistance, filing a grievance or complaint, or participating in a review or investigation.
Updates to this notice
We may update this Non-Discrimination Notice from time to time to reflect changes in our services, contact information, or applicable law. The latest version will be posted on our website.
